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Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, and Bel Air.

To Get from Point A to IT, an IT Roadmap is Crucial

To Get from Point A to IT, an IT Roadmap is Crucial

Are you blindly sprinting forward where your technology is involved, picking things that sound good, hoping you have enough forward momentum to reach the next stop? Unfortunately, this approach is often an option that many businesses take, usually to their detriment.

We want to remind you that you there is a better way: creating an IT roadmap to strategically merge your technology with your more functional business goals, helping you progress with every dollar invested.

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Why Proactive IT Is Always the Superior Solution

Why Proactive IT Is Always the Superior Solution

Business owners have a lot of duties and responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is important, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

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The Key to Understanding How Bandwidth Works

The Key to Understanding How Bandwidth Works

The Internet is a staple in most offices around the world, and you’d be hard-pressed to find one that doesn’t rely on it in some fashion. A big part of seeing success with the Internet depends on your bandwidth, as well as your network’s capacity to reach the capabilities of your Internet service provider. Today, we want to break down what bandwidth is, as well as how you can make the most of your Internet package.

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Is All This Extra Tech Actually Making Your Team More Productive?

Is All This Extra Tech Actually Making Your Team More Productive?

You should want your team to be ready and able to accomplish as much as possible. So, when a team member approaches you with a request for a better laptop or a dual-monitor setup and the wish to do more with their time, you should agree. However, there may be that little voice in the back of your head, whispering, “Was that a wise investment?”

It can be hard to balance the need for employee satisfaction with your budgetary restrictions, but it must be done. Let’s go over the considerations you need to make… as well as the pitfalls that must be avoided.

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The CEO's Guide to Conquering IT Anxiety

The CEO's Guide to Conquering IT Anxiety

You sit in the meeting, and the IT consultant begins discussing infrastructure, endpoints, and threat vectors. You nod along, feigning comprehension, but a single thought echoes in your mind: “I have no idea what this person’s talking about.”

This feeling—a mix of inadequacy and the fear of looking foolish in your own company—is a secret weight carried by countless business owners. You’re not alone, and it’s not your job to be a tech genius. It’s your IT partner’s job to speak your language.

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Don’t Let Miscommunication Eat Up Your IT Budget

Don’t Let Miscommunication Eat Up Your IT Budget

There’s a specific stress that comes from the disconnect between the money you invest in your business IT and the value that comes back from it. Sure, you know what the money is being spent on… but that’s a far cry from knowing how these investments are shifting the needle.

Let’s discuss the importance of understanding what your IT is telling you and when you need to demand more information… politely, of course.

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3 Technologies to Break Your Paper Addiction

3 Technologies to Break Your Paper Addiction

Your business wants to use every opportunity it can to increase its bottom line and eliminate unnecessary costs, but how often does printing enter into the conversation? You waste more paper, ink, and toner than you think by not keeping a close watch on your printing practices. The right technology can not only reduce these wasteful practices but eliminate them entirely, giving you more capital to invest elsewhere in your business.

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Your Competitor's Secret Weapon Isn't Their Product… It's Their IT

Your Competitor's Secret Weapon Isn't Their Product… It's Their IT

You see them across town—that competitor who seems to be firing on all cylinders. They’re hiring the best people, expanding their footprint, and their operations look impossibly smooth. You might think they have a secret marketing playbook or a better product…but what if their real unfair advantage is something you’re overlooking? What if their technology isn't just working—it's winning? 

For many growing Maryland businesses, a strategic IT partner is the ultimate secret weapon.

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How the Cloud Helps Your Business Scale Effortlessly

How the Cloud Helps Your Business Scale Effortlessly

With cloud computing, your business has access to tools that fundamentally change the way work takes place. Several of the biggest reasons to adopt the cloud include flexibility, efficiency, and scalability. How are you planning to use the cloud to add or remove resources to your business initiatives as needed? Today, we want to share how scalability works and how your business can fully leverage it with the cloud.

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Your Biggest Security Risk is Sitting in the Next Cubicle

Your Biggest Security Risk is Sitting in the Next Cubicle

Let's talk numbers for a moment. According to Verizon's 2024 Data Breach Investigations Report, the human element was a factor in a staggering 68% of breaches. This stat challenges the common misconception that cyberattacks are purely technological battles. In reality, they are often battles of wits, where attackers exploit human psychology through tactics like phishing and social engineering.

An untrained employee is like an unlocked door, a potential entry point for malicious actors looking to steal data, disrupt operations, and damage your hard-earned reputation. The average cost of a data breach has soared to nearly $4.88 million, a price few small or medium-sized businesses in Maryland can afford to pay. Let’s talk about how to keep your name off the bill.

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Maintaining Data Security Is the Most Important Tip We Can Give You

Maintaining Data Security Is the Most Important Tip We Can Give You

Tips are great as long as they actually work. Business owners need more technology tips than just about anything else, whether that is app-specific or general care of technology. We try to do our best to provide useful tips a couple of times a month, but this week we wanted to focus on what is probably the most important tip we can provide.

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How Smart IT Can Help Your Team Reclaim Their Time

How Smart IT Can Help Your Team Reclaim Their Time

Has this ever happened to you?

It’s late, a long day of work behind you, but you’re finally home and able to relax. Just as you get comfortable, your phone dings. You glance at your phone. It’s a work email… and if you’re like most, you’ll be itching just to check it and get it over with. The problem is, each time you do so, you whittle away the line between work and the rest of your life. This “always on” impression our technology provides has contributed to a few significant issues. 

Let’s see if we can address these issues.

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The Direct Link Between Technology and Productivity

The Direct Link Between Technology and Productivity

You’ve probably heard the adage, work smarter, not harder. It usually describes the use of technology to bring time-and-money-saving benefits to the table that human workers can’t produce on their own. As good as technology is at boosting productivity and efficiency, it only works if you are able to get your employees engaged. 

While the allure of shiny new gadgets and cutting-edge software is undeniable, the real magic happens when these investments directly translate into tangible productivity gains, transforming how we work and propelling businesses forward.

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Tip of the Week: How to Customize Your Google Search for Better Results

Tip of the Week: How to Customize Your Google Search for Better Results

You probably use Google more than you care to admit, so what if we told you that you could be getting even more value out of your Google searches? Today, we want to share some strategies to customize your Google search results by making your searches more effective from the outset.

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Unleash the Power of VoIP for Your Business

Unleash the Power of VoIP for Your Business

For decades, the business phone was a tether, firmly rooting you to your desk. Missed calls and unheard voicemails were just part of the deal if you stepped away. Today, when a lot of businesses rely on remote and hybrid work, that's no longer acceptable. It's time for a significant upgrade, and Voice over Internet Protocol (VoIP) is the answer.

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How to Keep the Bad Guys From Winning

How to Keep the Bad Guys From Winning

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

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How (And Why) To Shut Down Your Computer

How (And Why) To Shut Down Your Computer

While most days, you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can offer some huge benefits. Doing so helps you avoid some of the more common computer problems that can be highly disruptive and hold you back from achieving productivity.

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The Smoke, Mirrors, and Mind Games Behind Cyberscams

The Smoke, Mirrors, and Mind Games Behind Cyberscams

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

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From "No" to "Yes," Many CIOs Are Embracing Emerging Tech

From "No" to "Yes," Many CIOs Are Embracing Emerging Tech

The CIO or Chief Information Officer of any organization has a lot of pressure on them to get their organization’s technology right. Not only do they need to put strategies in place that will help the organization prosper; they need to take the brunt of the heat when these IT initiatives don’t work out in the way they forecast them to. A lot of their job is to say yes when their best instinct is to say no. Today, we will look at three of the technologies that today’s CIOs are green-lighting.

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What’s The Smartest Way to Budget for Your Business Technology?

What’s The Smartest Way to Budget for Your Business Technology?

As necessary as it is, business technology tends to be expensive, especially when things go wrong. Historically, these costs took the form of capital expenditures, which meant they were inherently expensive and unpredictable by nature.

This is precisely why it is so important to shift your business IT to an operating expense. Let’s explore why this is the case and how to implement this change.

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