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Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, and Bel Air.

The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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Did You Trade Your Data for a DVD Rental?

Did You Trade Your Data for a DVD Rental?

In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.

However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?

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Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Modern wisdom states that if you’re not paying for a product, you’re the product.

For all the good the Internet is capable of doing, it is equally capable of being extremely harmful… especially when data is involved. Websites and social media platforms collect data from their users and track their movements across the Internet, sell it to advertisers, and more recently, use it to train AI.

Let’s go over what you can—and arguably should—do to limit these platforms' ability to do so.

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Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Sextortion Scammers are Going So Far as to Show You Your House

Sextortion Scammers are Going So Far as to Show You Your House

Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target partaking in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.

Lately, however, hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Let’s walk through what one of these scams looks like and what you should do if one appears in your inbox.

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CrowdStrike’s Flawed Update was Only Live for 78 Minutes

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The world’s biggest IT catastrophe forced airlines, hospitals, 911 call centers, and banks (among other businesses) to their knees last month. The costs from this massive outage are estimated to reach several billion dollars. We’re all going to be talking about it for several more months, and we’ll likely be seeing some high-level litigation. This blunder could potentially change the way we all think about IT and security, as well as create new laws.

The craziest thing (so far) about the entire CrowdStrike outage is how incredibly fast it crashed the entire world. I think this is the most important lesson for business owners to learn from.

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What Should Employers Do About the “Act Your Wage” Trend?

What Should Employers Do About the “Act Your Wage” Trend?

In recent years, several workplace trends have emerged that many employers find challenging. One such trend is "quiet quitting," where employees do only the bare minimum required to keep their jobs. A more recent trend is to "act your wage."

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With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

It was very recently revealed that a global law enforcement effort took down a massive botnet that was in action for almost a decade. In light of this, we wanted to review what a botnet is and how it works, drawing from these events for some context.

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Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

The topic of net neutrality has had a tumultuous past few years, with steps forward canceled out by steps taken back. However, new efforts are being considered to restore the policies that made net neutrality what it was in the first place.

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Apple Users Hit with Rare Cyberattack: What Can We Learn?

Apple Users Hit with Rare Cyberattack: What Can We Learn?

On Wednesday, April 10, 2024, Apple deemed it necessary to send a rare alert to certain users via email, spread out across 92 nations. As Apple’s website states, these threat notifications “are designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” Let’s review these attacks so we all understand this threat better.

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Scams Are an Everyday Occurrence, Expect More in 2024

Scams Are an Everyday Occurrence, Expect More in 2024

Scams are a scary prospect, and with today’s technology and current events being what they are, it’s all the more important that you remain aware of them so you can avoid them. With a whole year ahead of us, let’s consider some scams and scam-based trends that will likely continue throughout.

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A Consortium of AI Companies Have Committed to Risk Reduction

A Consortium of AI Companies Have Committed to Risk Reduction

Back in July, the White House secured commitments from Amazon, Anthropic, Google, Inflection, Meta, Microsoft, and OpenAI to help manage the risks that artificial intelligence potentially poses. More recently, eight more companies—Adobe, Cohere, IBM, Nvidia, Palantir, Salesforce, Scale AI, and Stability—also pledged to maintain “the development of safe, secure, and trustworthy AI,” as a White House brief reported.

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Close to Home: Major Maryland Hospital Crippled Due to Cyberattack

Close to Home: Major Maryland Hospital Crippled Due to Cyberattack

A ransomware attack took out the computer network of Atlantic General Hospital, as was discovered on January 29th of this year. While the situation was resolved as of February 13th and the impacted departments returned to full operation, there are bound to be lasting ripples that will continue on for some time.

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We Need to Talk About How Modern AI Tools Can Influence Work

We Need to Talk About How Modern AI Tools Can Influence Work

In recent months, publicly-accessible AI tools have ignited interest in using artificial intelligence amongst businesses, and for good reason. While these tools are very, very limited in what they can do—which we will discuss here for sure—they still show enormous potential.

However, this potential introduces a few major questions to the conversation. Let’s examine some of them.

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Maryland Businesses Need to Get Ahead of Cybersecurity Threats

Maryland Businesses Need to Get Ahead of Cybersecurity Threats

When cyberattacks hit close to home; when an attack affects a large number of people, it really shows you just how much risk a business could be facing by not being prepared. Over Thanksgiving, a cybersecurity incident hit the Washington County government, and as of this writing, several services are still paused while things are getting restored.

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How to Protect Yourself from the Four Major Types of Cybercrime in Baltimore

How to Protect Yourself from the Four Major Types of Cybercrime in Baltimore

It’s easy to focus on WHAT people should be doing to prevent themselves from becoming victims of cybercrime, but it’s just as easy to ignore the advice from experts while thinking “nah, that won’t really affect me.”

The thing is, you HAVE to be aware of these threats, and you have to take measures to protect yourself. We’re going to drop the dramatic language here, and focus on breaking the threats down so it’s easier to be more aware of them, and hopefully make it easier to navigate and circumvent a world that has a growing amount of cyber threats.

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Let’s Take a Look at 2023’s Business Trends

Let’s Take a Look at 2023’s Business Trends

With 2023 sneaking up on us, you’ll need to consider the many challenges that businesses will face as we move into the new year. Many of these challenges can be remedied simply by implementing the right technology solutions, too!

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Windows 8 and Server 2012 are Nearing EOL… What Does that Mean for Maryland Businesses?

Windows 8 and Server 2012 are Nearing EOL…What Does that Mean for Maryland Businesses?

You might have spotted some news saying that Microsoft Windows 8 and Server 2012 are soon to reach their End of Life date… in fact, you probably heard it from us. However, not everyone may really know what this means, and how it can impact their organizations. In light of this, we wanted to give some context as to what a software title or operating system’s “End of Life” is, and what needs to happen in preparation for it.

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What We Can Learn from the Ireland Health Service Ransomware Attack

What We Can Learn from the Ireland Health Service Ransomware Attack

In May of 2021, Ireland’s Health Service Executive, which handles healthcare and social services to the Emerald Isle’s nearly five million residents, was the target of a massive ransomware attack. Even as businesses and municipalities from all over the globe have been dealing with this plight, we mention this because of the aftereffects of this situation. Today, we take a look at the situation and what can be learned from it. 

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Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry Dresner Group has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Chan...

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